Merthyr Tydfil

Unit 2 Beacons Place, Merthyr Tydfil, CF47 0AE | Tel: 01685 732 159 | Send Message

Welcome to Tailor Made Travel, Merthyr Tydfil

When it comes to book your perfect holiday, our in-branch staff know just a thing or two! Whether it’s the places you need to go as a couple, those amazing destinations for a family of four, or an irresistible getaway somewhere exotic, our friendly team are on hand to help guide you with their experience and great travel knowledge.

Your Merthyr Tydfil team

Our amazing Merthyr team are always on hand to make sure you get the best possible experience when booking your holiday with us. And the best part? They’re really lovely people who can’t wait to help you!

Just take a read below and learn what makes our Merthyr team so special. And, if you want – you can contact our team directly. We can’t wait to hear from you.


Ruth, Branch Manager

I have worked in travel for 17 years, and quickly discovered my ‘need and desire’ to travel having only travelled to Europe previously. Since beginning my career in travel I have visited Jamaica, Cuba, Antigua, Dominican Republic and Greneda (to name a few!). I have found working for Tailor Made Travel to be very rewarding as there are very few restrictions, if any, of any supplier we can use which gives customers more options to do what they want. I have an amazing team whom I work with. Long may this continue!

Email Ruth


Sharon, Team Member

I started my travel career 18 years ago and have been lucky enough to travel to some amazing destinations (my favourites being Las Vegas and Florida). I love looking into different places for different customers and can do anything from a city break in Poland to a Caribbean cruise. Customers come in to me for advise and recommendations but equally I like to listen to their stories of where they have been! I have booked many weddings over the years and I love working with couples planning their big day! I am really lucky as I have an exciting job that I still love as much now as the day I started.

Email Sharon


Paula, Team Member

I’ve been in travel for over 20 years since completing my 3 years at college studying Travel & Tourism. My job is my passion and I couldn’t see myself in any other job. I’ve got a lot of repeat customers of over 18 years. I believe in making customers’ dreams become reality in booking their bespoke travel itineraries including weddings, honeymoons, retirement ambitions or annual family holidays. I’ve been lucky in my job to visit and travel all over the world.

Email Paula



Kat, Team Member

I’m pretty new to the travel industry as far as travel agents go. I’ve been making holiday magic for 5 years now. I love my job and love to get in the holiday spirit with my customers. I’m a normal 28 year old who lives for family fun and making memories with my kids. My strengths are family holidays, weddings, couples luxury retreats and adventure breaks! We all know cost matters so I’m always looking to get the best cost for my customers. I was a semi-professional singer from the age of 13 and loved traveling far and wide in different destinations, so entertaining is always at the forefront of my mind starting from the moment you enter our store to when you return from your perfect holiday!

Email Kat


Craig, Team Member

I left school at 16 for my very first job within the travel industry working for a tour operator specialising in American Holidays. I took on various roles from working in their retail stores to being a resort Rep which gave me the opportunity to explore so many places. I have been so lucky to travel and visit some amazing places however my absolute favourite holiday destination has to Ibiza! I have a huge fondness for the quiet and tranquil resorts such as Cala de St Vincent in the North East of the Island. With only a 2 hour flight and short transfer time it’s just my own accessible paradise. I am a big fan of Escorted Tours and River cruises and my ultimate bucket list holiday would be an escorted tour around Borneo and Vitetnam.

Email Craig




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